Office of the Vice President
Beth Brigdon, VP for Institutional Effectiveness
Brigdon serves as VP for Institutional Effectiveness and leads a service unit aimed at fostering development and the implementation of a systematic, enterprise-wide process for continuous improvement.
Continuous improvement is fostered through the integration of annual planning and assessment processes, high level data analysis, support for business analysis, process & performance improvement, and project management. This combination of services leads to increased institutional awareness of performance as well as the appropriate attention to compliance with the expectations of our various external accrediting agencies.
The IE division incorporates the traditional aspects of Institutional Research, Planning & Assessment, and Accreditation support, along with the services of a Project Management Office which features providing support for project management, organizational change management, and process improvement.
Previously, Brigdon served in a dual role as VP for Information Technology/Chief Information Officer as well as Associate Senior Vice President for Finance and Administration for the University. As Chief Information Officer, she coordinated planning, management, integration, and implementation of integrated information systems and technologies across the institution. During this time, Brigdon led several institution‐wide initiatives for developing and implementing consistent processes pertaining to business intelligence, including the design and development of an institutional dashboard; faculty support services, including development of customer service goals and metrics; and tuition and fees, including development of standards for benchmarking and determining increases. As Associate SVP for Finance & Administration, Brigdon served as a liaison between finance and administration units and those requiring services focusing on performance and process improvement, and specifically addressing issues requiring coordination among units.
Bridgon has 30 years of leadership experience in higher‐education planning, assessment, institutional research, information technology, and senior management. Before joining GRU, she worked for Georgia Southern University, Augusta State University, and the University System of Georgia Board of Regents.
She received a Bachelor of Computer Science from the University of Georgia in 1982 and earned a Master of Business Administration degree from Augusta State University in 1989.
Heather McCoy, Administrative Assistant
Heather began working with the Division of Institutional Effectiveness in December 2012. Prior to coming to GRU, Heather worked as a Graduate Assistant and then the temporary MBA Coordinator at Augusta State University. Heather provides direct support to the Vice President and Directors of Institutional Effectiveness. Heather received her Bachelor’s degree in Health Science from Clemson University in 2010 and her Master’s in Business Administration from Augusta State University in 2012.